Returns & Exchanges
At Sole Bliss, we want you to be completely satisfied with your purchase. If your new footwear isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn shoes in their original packaging, ensuring all tags are attached and the box is securely sealed for transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized courier drop-off point and keep your receipt to track the status of your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing